Delivery and returns

We offer free delivery for orders above £100. Below that amount, a standard £10 delivery fee applies.

Carringtons Wines offer a nationwide delivery service via selected Couriers, depending where you are. Deliveries are typically made within 2–5 working days from processing of the online order and orders will be issued with a tracking number so you can track the delivery status of your order. In exceptionally busy periods, while we will endeavour to achieve these delivery targets, we will be subject to potential Courier limitations which in extreme circumstances may exceed the 5 day target.

Deliveries do not take place on weekends (unless agreed by Carringtons Wines prior to dispatch) operating only Monday to Friday excluding bank holidays and major holidays. Deliveries are made during business hours (usually between 9am and 5pm) and an adult, 18 years or older must be present to take delivery and sign for it. If no one is home at the time of delivery a slip will be left with the courier’s contact number on it so you reschedule the delivery. Any breakages must be photographed and signed to that effect, identifying the name of the product. All breakage claims must be contact us — please allow 14 days to process and refrain from disposing of the product until notified as we may need to organise collection.

The courier will do their best to deliver the wine with what may be deemed as a fair and reasonable manner. In the event that a satisfactory delivery arrangement cannot be made, please contact us. You may choose to have the delivery made to a business address. If you do have any special requirements regarding delivery please contact us and we will do our best to facilitate you. Please email if you have not received your wine within five working days and we will track it for you.

In compliance with the UK, Carringtons Wines Manchester will only sell alcohol to persons over 18 years of age online or in-store. As in-store, if you are lucky enough to look under 18, you will be required to produce satisfactory legal evidence of your age (drivers licence, passport & state ID). In the event that the person accepting the delivery is requested to produce ID, it must be understood that this is a statutory requirement and if the recipient fails to produce satisfactory age ID or if this age ID does not demonstrate the recipients age clearly and unambiguously, the courier is not allowed – by law – to leave the order with them. We apologise if this causes you any inconvenience but as a company we take our statutory obligations very seriously and will not make any exceptions to this delivery policy.

This charge covers any number of Wines/Spirits up to and including 12 bottles (9 Ltrs) and up to 24/20 Beers/Cider (33cl or 50cl) up to 10Ltrs. If ordering more than 12 bottles of Wines/Spirits or more than 24/20 Beers/Cider, Please email or Phone for a quote.

Carringtons Wines reserve the right not to accept any order. We further reserve the right not to provide any reason or justification for not processing the order. Your statutory rights will not be affected.

Any products that are seen to be unfit for consumption must be repacked, intact with liquid and be ready for returning to apply for a refund, please contact us or call +44 161 881 0099.